Mission Statement

A New and More Efficient Broadband life for All

In the current information society where people exchange various messages on a real time basis, including photos and video clips, the most essential service is reliable, user-friendly broadband accessible 24/7. The eAccess Group was founded in 1999 with the mission of revolutionizing the telecom market and meeting customer needs as a competitive operator by identifying business opportunities in the challenges confronting the market.

eAccess challenges incumbents by adopting leading-edge technologies and with high cost-competitiveness through international collaboration. eAccess contributed to transforming Japan into a leading broadband country through rapid penetration of ADSL service and branched into the mobile telecom market through mobile carrier EMOBILE, the market's first new entrant in 13 years. EMOBILE provides nationwide mobile voice and data communication services that have dramatically changed the mobile communications landscape with high transmission speeds and low, fixed-rate pricing.

By offering timely and high-quality Broadband Fixed Mobile Convergence (FMC) service meeting customer’s needs, eAccess creates new value that enriches daily life and business. Our group mission is to maximize customer satisfaction.

Mission Statement. Our mission is to maximize the value of customers' lives and businesses by providing innovative broadband services that meet emerging needs.

Guiding Principles to Realize the Mission Statement

To place top priority on customers
To provide high-quality services that will become the de facto standard and choice of customers
To create and promote "win-win" business partnerships
To aggressively and efficiently carry out business plans to maximize the value of the Company
To create an environment where employees take pride in working for an innovative telecommunications carrier that relentlessly strives for a higher standard